Terms of service
TERMS OF SERVICE
Last updated: August 17, 2026
These Terms of Service govern your use of mysticmermaidmami.com and purchases from Mystic Mermaid Mami LLC (“we,” “us,” or “our”). By visiting our website, placing an order, or using our services, you agree to these Terms.
- Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase readings, consultations, or other personalized spiritual services. By placing an order, you confirm that the information you provide is accurate and that you are authorized to use your selected payment method.
- Products and Services
We offer physical self-care and ritual products, digital downloads, guided meditations, educational materials, intuitive readings, consultations, and related creative or spiritual services.
Product colors, packaging, labels, and handmade details may vary slightly from photographs. We may modify, discontinue, limit, or update any product or service without prior notice.
- Spiritual and Educational Disclaimer
Readings, rituals, meditations, prayers, consultations, and spiritual content are offered for personal reflection, education, inspiration, and entertainment. No particular result, prediction, healing outcome, manifestation, or life change is guaranteed.
Our offerings are not substitutes for licensed medical, psychological, legal, financial, or other professional advice. Always consult an appropriately qualified professional regarding matters requiring professional care.
- Orders and Payments
Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges are calculated during checkout.
We reserve the right to refuse, cancel, limit, or refund an order when reasonably necessary, including suspected fraud, payment problems, inaccurate product information, inventory errors, prohibited activity, or an inability to fulfill the order.
- Digital Products
Digital products are licensed to the purchaser for personal, noncommercial use only. Purchasing a digital product does not transfer its copyright or ownership.
Digital products may not be copied, reproduced, resold, redistributed, uploaded publicly, shared with others, modified for resale, or used commercially without our prior written permission.
Customers are responsible for providing a valid email address and using a device capable of opening the applicable file type.
- Personalized Services
Customers are responsible for providing complete and accurate information required to perform a reading or personalized service. Delivery estimates are provided in the product description and may vary during periods of high demand.
Abusive, threatening, discriminatory, harassing, or otherwise inappropriate behavior may result in cancellation or refusal of service.
- Shipping and Delivery
Physical orders are governed by our Shipping Policy. Delivery estimates are not guarantees, and carrier delays may occur outside our control.
Digital products are delivered electronically and do not require physical shipping.
- Returns and Refunds
Returns, cancellations, replacements, and refunds are governed by our Return and Refund Policy. Digital products and personalized services may be ineligible for return or refund after access, delivery, preparation, or performance has begun, except where required by law.
- Intellectual Property
All website content, product names, photographs, artwork, writing, branding, meditations, recordings, guides, digital files, graphics, and other original materials are owned by or licensed to Mystic Mermaid Mami LLC and are protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, publish, sell, exploit, or create derivative commercial works from our content without prior written permission.
- Prohibited Uses
You may not use our website or offerings to violate any law; infringe intellectual-property rights; transmit malicious code; collect information about others without authorization; interfere with website security; impersonate another person; engage in fraud; or harass, threaten, or harm another person.
- Third-Party Services
Our website may link to third-party platforms, including Shopify, Etsy, Amazon, social-media platforms, payment processors, and delivery carriers. We are not responsible for third-party websites, policies, availability, security, or actions. Your use of those services may be governed by their separate terms.
- Limitation of Liability
To the fullest extent permitted by law, Mystic Mermaid Mami LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, digital content, or services.
Nothing in these Terms excludes any rights or remedies that cannot lawfully be excluded.
- Governing Law
These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.
- Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
- Changes
We may revise these Terms periodically. Updated Terms become effective when posted with a revised “Last updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms.
- Contact
Questions regarding these Terms may be submitted through the Contact page at:
https://www.mysticmermaidmami.com/contact